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Get in touch with Verzorgdhuis

Do you have a question, want to collaborate or need help? Feel free to send us a message or check the frequently asked questions below.

Frequently Asked Questions

General Questions

For questions about invoices, work carried out, or scheduled appointments, you can contact your maintenance organization directly.

If you have problems logging in, your dashboard isn’t working correctly, or something seems technically wrong, you can contact us directly — we resolve account and platform-related issues.

Check whether your email address is correct and make sure our messages aren’t ending up in your spam folder. Still not receiving notifications? Contact us and we will check your account settings.

For technical platform questions, our support team typically responds within 24 hours. For maintenance-related questions, your own organization is the fastest point of contact.

Dashboard & Documents

You can find all your invoices and important documents clearly organized. This gives you insight into your home’s maintenance without scattered emails or folders.

Yes. As soon as your maintenance organization uploads a new document or invoice, it appears instantly in your dashboard and you receive an email notification.

Absolutely. We are actively working on features such as requesting services, chatting with your organization, and managing appointments — all from one central platform.

Because it helps them communicate with residents more clearly, transparently and efficiently. You directly benefit from more insight and clarity.

Pricing & Payments

All invoices shared by your maintenance organization are neatly stored in your personal dashboard, giving you full control over costs and administration — without loose emails or paperwork.

Verzorgdhuis.nl uses Mollie, one of Europe’s most secure payment providers. That is why their name appears on your statement. They only process the payment — the money goes directly to your maintenance organization.

All transactions are processed through Mollie’s certified and secure payment methods. Your payment data is never shared with external parties outside legal requirements. Security is our standard.

For content-related questions — such as amounts, work descriptions or invoice details — you should contact your maintenance organization directly. For technical issues or platform errors, Verzorgdhuis.nl is here to help.